UK Mediation | Manager as Mediator


Manager as Mediator

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Give your managers the tools required to resolve workplace conflict.

In today’s workplace, different people’s behaviours, different working styles, or differences in expectations can all give rise to damaging and drawn-out disagreements. Interpersonal conflict, personality clashes, and factionalism can quickly develop, leading to grievances and other formal processes.

The Manager as Mediator masterclass, delivered on-site or online, draws on a collection of the skills used by mediators, coaches, and counsellors. It gives your managers the confidence and competence to use some mediation skills right away, and briefly explores the psychology behind workplace conflict.

At a glance...

  • 1-day course
  • Face-to-face or online
  • For 6 to 12 delegates
  • Pre-course consultation
  • Delivered by expert trainers
  • Fully-customised materials
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0800 772 0778

  • Learn about the benefits of mediation

  • Gain some basic mediation skills

  • Separate yourself from other peoples' disputes

Why train with us?

Tailored course materials

Prior to the training delivery, we carry out a detailed pre-course consultation in order to tailor all course materials, practical exercises, and case simulations to your requirements.

Trained by real mediators

Who better to teach you about mediation than an actual mediator? All of our trainers are also actively practising mediators with a wealth of experience to call upon.

ISO:9001 quality standard

We are the only mediation company to hold the ISO:9001 Quality Standard. You can be assured that all of our training courses are delivered in a quality-focused manner.

Lifetime post-course support

We don’t wash our hands of you after your training course. We are always available and happy to discuss how you can use your new-found conflict resolution skills.

About UK Mediation

About the course

This interactive one-day course will cover:

At the conclusion of the day, you will be able to:

Delivered either online or in-person at your location, all of our courses are live, interactive events, run by a practising mediator who is an expert in the field.

Manager as Mediator includes a combination of:

What our learners say

"The content was excellent and the one-to-one interface with the trainer was great. The best part was the numerous roleplay experience that gave me valuable hand-on experience."
Roseann Mucheru United Nations
"My experience has been very fulfilling. The sessions were quite intense and educating, and I am amazed at how well I fared at role playing especially as mediator!"
Omolara Ogunleye Punch Newspaper
"I really enjoyed the course. It was a safe place for practice, and the balance of teaching and practice were perfect for me too."
Debby Hyde Mars

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The Psychology of Conflict

Learn more about our approach to conflict resolution with this recent webinar, produced by our sister organisation, UK Mediation.

Watch the webinar