Training

Mediation training for groups and individuals

Train in mediation and conflict resolution.

Unresolved or poorly managed conflict can be a massive drain on organisational resources. Learn how to deal with conflict more effectively through one of our training courses and you can save a lot of time, money, stress, and distraction.

We offer a range of market-leading, English-speaking mediation training courses, delivered in-house for organisations across mainland Europe. These can be delivered for groups of 6 to 12, either on-site at your premises or online via Zoom or Teams.

We also offer an open-access mediator qualification course, being delivered in Dublin, Ireland, this coming February.

What type of training are you looking for?

Why train with us?

Trained by mediators

Who better to teach you about mediation than an actual mediator? All of our trainers are also actively practising mediators with a wealth of experience to call upon.

Global recognition

We have trained people from all over the world with hundreds of testimonials to show for it. Our training courses are also recognised worldwide thanks to the unique accreditations that we hold.

Quality assurance

We are the only mediation company to hold the ISO:9001 Quality Standard. You can be assured that all of our training courses are delivered in a quality-focused manner.

Post-course support

We don’t wash our hands of you after your training course. We are always available and happy to discuss how you can use your new-found conflict resolution skills.

Online experience

The majority of our courses are delivered face-to-face, but can also be delivered online. We are experienced online trainers who know how to get the most out of these platforms.

What our clients say

"A very informative and useful course that can be applied to everyday life. I learnt a lot about what mediation is and how the process functions, and it was useful to have a go at being a mediator in practice."
Chungki Tseng International Atomic Energy Agency
"The training was very well prepared and tailored for our needs. The trainer was excellent in leading the group through the course."
Joanna Glab European Centre for Disease Control and Prevention
"The trainer was very experienced and had a great knowledge of mediation. Their input in the sessions was very helpful and of great value."
Patricia Maes Innovative Health Institute
"This experience has been very beneficial to me and to the organisation. I feel that the role plays were especially useful in demonstrating the different characters that a mediator is likely to come across."
Madonna Henry St Helena Government
"I have thoroughly enjoyed the course and have a learnt a huge amount about conflict resolution. I now feel confident with the stages of mediation."
Sharlene Lima Citizens Advice Bureau Gibraltar
"The level of commitment and knowledge from the trainer has, not only made the experience enjoyable, but has provided me with the tools needed to succeed as a mediator."
Steven Hall Northern Ireland Civil Service