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Our Mediation Refresher serves as an excellent reminder about what you have learned on your training, to give you a chance to practise on a simulated mediation case, and to share experiences of any cases that you completed.
We encourage people to contribute to the agenda, so that we can customise the day to your requirements. And, in addition to the tailored topics chosen by you, we make sure to include revision of the step-by-step mediation model, and another chance for everyone to get some additional practice.
½-day or 1-day courseFace-to-face or onlineFor 6 to 12 delegatesPre-course consultationDelivered by expert trainersFully-customised materialsRevision of the seven-stage model
Revisit key mediation skills and tools
Receive live consultative support
Prior to the training delivery, we carry out a detailed pre-course consultation in order to tailor all course materials, practical exercises, and case simulations to your requirements.
Who better to teach you about mediation than an actual mediator? All of our trainers are also actively practising mediators with a wealth of experience to call upon.
We are the only mediation company to hold the ISO:9001 Quality Standard. You can be assured that all of our training courses are delivered in a quality-focused manner.
We don’t wash our hands of you after your training course. We are always available and happy to discuss how you can use your new-found conflict resolution skills.
This one-day online course gives you a lively reminder of what you learned in your mediation training, and re-boosts your confidence and competence as a practising mediator.
The day includes:
Revision of the seven-step model: the purpose of each stage and the skills required
Skills practice: a reminder of not just what we mediators do, but how we do it
Optional discussion of learners’ live cases and critical events in cases they have completed
Tutor feedback, advice, and guidance on best practice
Use of our custom-made video clips: illustrating typical dispute scenarios and how professional mediators would take them on
The aim of this one-day online course is to give you a refresher of your training and to send you away feeling confident and ready to take on your next cases.
At the conclusion of the day, you should be able to:
Re-visit the staged model for interpersonal mediation: remembering the structure and function of each stage
Feel confident in your use of key mediation skills
Have some addition insights into cases you and others are working on
Have a renewed awareness of some aspects of best practice and how to deal with mediation dilemmas
Be able to set up and run an online mediation case
All of our online courses are live, interactive events, run by a practising mediator who is an expert in the field.
This course includes a combination of:
Video clips of conflicts developing, and of the conflict being resolved by a mediator
Lecture and live input by the trainer, as well as discussion among delegates
Group exercises
Small-group activities
Practice sessions with simulated case material
Discussion of learners’ and tutor’s case studies
The course uses custom-made video material, carry out discussions, run small group exercises, and have some practice sessions.
Want to find out more about our Mediation Refresher course?
Complete this form and we will get back to you next working day!
Learn more about our approach to conflict resolution with this recent webinar, produced by our sister organisation, UK Mediation.
Watch the webinar
We’re a friendly bunch here at EU Mediation and we’re always happy to discuss your requirements.
admin@eumediation.netWe’re a friendly bunch here at EU Mediation and we’re always happy to discuss your situation and offer impartial advice.
admin@eumediation.net